JDI has been a very crucial partner enabling our start-up and subsequent growth. When we launched our operations in August 2005, T-1 lines on the US side weren't enabled on-time. The people at JDI setup alternate telephone lines within 48 hours helping us kick-off on-schedule. To us, this is real evidence of exemplary customer service - both business relations and technical operations.
On cost competitiveness, JDI has been proactive and aggressive in bringing down prices in anticipation of competition. I am sure this continued agility will engender our stronger partnership with JDI as tympana continues to grow.

-Balu Rudra
President & CEO
tympana Limited